FAQ
Frequently Asked Questions
We know reaching out for help takes courage and we want to make the process as easy as possible.
Here are answers to the questions we hear most often.
If something isn’t covered here, don’t hesitate to reach out. We’re real people and we’re happy to help.
Taking the first step is often the hardest part and we want to make it as easy as possible.
We offer a free phone consultation so you can get a feel for us before committing to anything.
There’s no pressure and no obligation. Just a real conversation where you can share a little about what’s going on, ask us anything, and get a sense of whether we feel like the right fit for you.
If it feels good, we’ll help you schedule your first session and walk you through everything you need to know. You don’t have to figure any of this out alone.
Yes! And we’d love to connect.
We currently have openings for new clients and are ready to support you.
Book a free consultation and we’ll help match you with the right therapist for your needs.
More than anything, your first session is just a chance to get to know each other. Your therapist will ask about your background, what’s brought you to therapy, and what you’re hoping to work through. You don’t need to have it all figured out before you come in that’s what we’re here for.
There’s no pressure to go deep right away. Think of it as the beginning of a conversation, not a test. Over the first few sessions, you and your therapist will set goals together and start building a plan that actually fits your life.
That’s more common than you might think and it often comes down to fit, approach, or timing.
Therapy isn’t one-size-fits-all. We’d love to hear what’s worked and what hasn’t, so we can make sure our approach actually fits what you need.
A free consultation is a great place to start that conversation.
No. You don’t need a diagnosis to begin therapy with us. Many people come to us simply feeling stuck, overwhelmed, or ready for something to change and that’s more than enough reason to start.
Note: If you’re using insurance, a diagnosis is required by your plan for reimbursement.
Yes. What you share in therapy stays in therapy. We follow all HIPAA guidelines to protect your privacy.
There are a small number of legal exceptions (such as if there is imminent risk of harm to yourself or others), and your therapist will walk you through these during your first session so there are no surprises.
There’s no one-size-fits-all answer. It depends on your goals, your history, and what you’re working through. What we can say is that clients who show up consistently and do the work between sessions tend to make progress more quickly.
Many clients find that weekly sessions over several months create the kind of lasting change they’re looking for. We’ll talk through what makes sense for you.
We typically recommend weekly sessions, especially early on. Consistent, regular sessions allow the work to build on itself and create real momentum. Your therapist will talk with you about what cadence feels right for your situation.
Yes. We offer secure, HIPAA-compliant video sessions for clients who prefer to meet from home or anywhere in Florida. Our clients love the flexibility, it means no commute, no parking, and you can show up exactly as you are.
If you have any questions about how virtual sessions work, just reach out.
Yes! We currently accept the following insurance plans directly:
- Aetna
- Curative
We’re always working to add more, check back for updates.
For all other plans, Aligned Self is an out-of-network provider.
The good news: many insurance plans reimburse 40–70% of therapy costs. We’ve partnered with Mentaya to handle out-of-network claims on your behalf, so you don’t have to deal with the paperwork.
We can also provide a superbill if you’d prefer to submit directly to your insurance yourself. Either way, we’ve got you covered.
Your copay or coinsurance will depend on your individual plan if you’re using insurance.
Our Private Pay Rates:
Therapy with Robert
Individual Therapy – $180 per session
Couples Therapy – $180 per session
Therapy with Nirmala
Individual Therapy – $200 per session
We offer both individual and couples therapy, tailored to your unique needs and designed to support your journey toward mental and emotional well-being. Each session is a space to feel heard, understood, and supported.
Review our good faith estimate notice here.
Yes! Therapy is generally an eligible expense for both Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
We’re happy to provide the documentation you need.
For some people, yes.
Paying privately gives you more flexibility, privacy, and control over your care. When using insurance, a formal diagnosis is required and certain information may be shared with your provider. Paying out of pocket means you and your therapist get to focus entirely on you without those constraints.
Not sure which option makes more sense for your situation? We’re happy to talk it through with you.
If you’re using insurance, billing is handled automatically through our system, you’ll just take care of any copays or deductibles at the time of your session.
For out-of-network and private pay clients, we’ll charge the card on file at the start of each session. If your card ever changes or expires, just give us a heads up and we’ll take it from there.
We know navigating insurance and payments can feel like a lot. We’re here to make it as smooth and simple as possible, so you can focus on what actually matters.
Your session time is set aside just for you, and consistency is an important part of the therapy process. If you need to cancel or reschedule, please let us know at least 48 hours in advance so we can offer that time to someone else.
Cancellations made with less than 48 hours’ notice or missed sessions are billed at the full session rate. You can cancel anytime by email or voicemail.
We truly value your commitment to this process and appreciate your respect for the time we’ve dedicated to your care.
Before each appointment, you’ll receive an email with your secure session link. Just click it at your scheduled time and you’re in. If you run into any issues, we’re always a message or call away.
As of January 1, 2022, all clients have the right to receive a Good Faith Estimate under federal law. This document outlines the costs you can reasonably expect to pay for services at Aligned Self, LLC.
Please review our Good Faith Estimate Notice.
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During your consultation we’ll learn about your needs and answer your questions so you feel prepared for your first session.
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For emergencies, please call 911 or visit your nearest emergency department.