Image of a woman of color smiling and looking slightly upward hands and body in a relaxed pose. Get support through online counseling from the comfort of your home in NYC or Orlando and anywhere in the State of New York and Florida.

FAQ

Frequently Asked Questions

Not sure what to expect during your first visit? Please read our FAQ by clicking the link below! If you can’t find an answer to your question please contact us!

Aligned Self, LLC does not currently accept any insurance.

We are an out-of-network provider, which means that we do not directly participate with any insurance plans; however, many people have out-of-network benefits and can be reimbursed for psychotherapy services by as much as 40-70%, depending on the plan.

If you are seeking insurance reimbursement, we work with Mentaya, which will automatically file out-of-network claims for you and help you potentially get partial reimbursement for our services. You can use this tool below to check your insurance and see if you are eligible for these benefits.

We can also provide superbills for you to submit to your insurance provider. Please check your coverage below to see if you receive out-of-network benefits.

Please note that where out-of-network benefits are covered, you will be responsible for payment at the time of service and your insurance will reimburse your expenses.

Individual Therapy – $200 per session.

Couples’ Therapy – $285 per session.

Review our good faith estimate notice here

Paying out-of-pocket allows for more freedom, privacy, and independence.

Insurance companies mandate a diagnosis, oversee your health records, and may seek access to your information while in therapy.

In addition to meeting a deductible, there may also be limits to the number of sessions covered per year regardless of your level of care.

You may be limited to in-network providers which can narrow your chances of finding the right fit for you.

When considering the implications of using insurance, paying out-of-pocket is a better fit for some. Please feel free to reach out with any questions.

Clients are responsible for full payment of our agreed-upon fee-for-service at the beginning of each session via Credit Card.

All clients have a right to receive a “Good Faith Estimate” per federal law as of January 1, 2022. A “Good Faith Estimate” enumerates the expenses you can reasonably expect to pay for your mental health care services provided by Aligned Self, LLC and our team.

Please access my GFE-policy-and-procedure information at Good Faith Estimate Notice.

Consistency is an essential part of the counseling process and when you schedule an appointment, that time has been specifically reserved for you. If you are unable to keep an appointment, we require 48 hours advance notice or you will be charged the full fee amount for the canceled or missed appointment. 

You can cancel your appointment by leaving a voice mail or emailing us. Please note that you responsible for keeping track of and attending your scheduled appointments. Thank you for respecting our time and valuing the time that has been set aside for you.

The link for all appointments are emailed to you before each meeting. 

You can use a computer or device with a browser and a good internet connection and webcam. If you run into issues connecting, restart your computer or check out this guide on how to join your appointment.